User flow diagram a journey mapping

Navrhni user flow pro [ÚLOHA/AKCE V APLIKACI]. User typ: [NOVÝ/VRACEJÍCÍ SE/POWER USER]. Entry point: [KDE ZAČÍNAJÍ]. Success metric: [CO JE ÚSPĚCH]. Struktura: 1) **Flow Overview** - flow name a description, user goal, business goal alignment, estimated flow duration, complexity assessment, 2) **Entry Points** - how users arrive (direct link, nav, search, notification), user mindset at entry, context they bring, 3) **Step-by-Step Flow** - každý screen/page, user actions (click, swipe, input), system responses, decision points (if/else), error states a recovery paths, 4) **Happy Path** - ideal scenario (no errors), minimum steps needed, fewest friction points, completion rate target, 5) **Alternative Paths** - edge cases (missing info, errors), shortcuts (skip steps if data exists), exit points (where users might leave), 6) **Decision Trees** - branching logic (IF condition THEN path A ELSE path B), validation rules, permission checks, 7) **Touchpoints** - UI elements (buttons, forms, modals), notifications/emails, external systems (payment, auth), 8) **Pain Points & Friction** - identified blockers, complexity score per step, user drop-off prediction, mitigation strategies, 9) **Success States** - completion confirmation, next action suggestions, return paths, 10) **Metrics & Validation** - conversion funnel, drop-off rates per step, time per step, A/B test opportunities. Nakresli flowchart diagram a swim lane diagram.