Chatbot conversation flow

Navrhni chatbot conversation flow pro [USE CASE - např. customer support, lead qualification, booking]. Produkt/služba: [PRODUKT].\n\n**Main Flow:**\n\n**1. Greeting & Intent Detection:**\n- Initial greeting (2-3 varianty)\n- Intent options menu\n- Fallback for unclear input\n\n**2. Intent-Specific Flows:**\nPro každý intent (max 5):\n- Information gathering (questions)\n- Confirmation & validation\n- Action/resolution\n- Handoff point (when to human)\n\n**3. Fallback & Error Handling:**\n- Didn't understand response\n- Out of scope questions\n- Escalation triggers\n\n**4. Closing:**\n- Resolution confirmation\n- Additional help offer\n- Feedback request\n- Follow-up action\n\n**Personality & Tone:**\n- Bot personality: [PERSONALITY]\n- Tone: [TÓN]\n- Language style: [FORMAL/CASUAL]\n\n**Technical Notes:**\n- Required integrations\n- Data to collect\n- Hand-off criteria\n\nPlatform: [WEBSITE/WHATSAPP/FACEBOOK/APP]. Language: [JAZYK].